Fauziyyah, Khusniyah, and Hari Akbar Sugiantoro. “Customer Relations Management Sonobudoyo Museum in Improving Brand Loyality”. AICCON 1 (March 13, 2024): 155–165. Accessed November 27, 2025. https://journal.rc-communication.com/index.php/AICCON/article/view/140.